Frequently Asked Questions

Everything you need to know about shopping with ACI Aronno

What is the typical delivery timeframe for my order?

For orders within Dhaka, we deliver within 2-3 business days. For locations outside Dhaka, delivery typically takes 5-7 business days.

What is your return and exchange policy?

You can exchange any unused item in its original packaging within 7 days of purchase. Please ensure the price tag remains intact for a hassle-free process.

How do I know which size will fit me best?

We provide a detailed size guide on every product page. If you are between sizes, we recommend choosing the larger size for a more comfortable fit.

What payment methods do you accept?

We accept Cash on Delivery (COD), credit/debit cards, and popular mobile financial services like bKash and Nagad.

Are the colors of the products accurate on the website?

We strive to display product colors as accurately as possible. However, due to different monitor settings, slight variations in shade may occur.

Do you offer international shipping?

Currently, ACI Aronno ships exclusively within Bangladesh. We are working on expanding our services to international customers in the near future.